Leeds

Leeds station
New Station Street
Leeds
West Yorkshire
LS1 4DY
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Leeds at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Public Telephones

Main footbridge and New Station Street

Accessible Taxis

Taxi rank outside New Station Street entrance near the bus interchange.

Accessible Ticket Machines

Yes

Impaired Mobility Set Down

Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:  London North Eastern Railway - 03457 225 225 East Midlands Railway - 08000 113323. TransPennine Express - 0800 107 2149. Northern - 0800 1385560. CrossCountry 03448110125

Induction Loop

Yes

National Key Toilets

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Sunday – 24 hours

Journey Care assistance is available prior to travel via the relevant Train Operator:

Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form

London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225

CrossCountry - 0344 811 0125, textphone 0344 811 0126

East Midlands Railway - 0800 0113323, textphone 18001 03457 078051  

TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149

Step Free Access

Suitable for disabled passengers. Lifts or Level access to all platforms.

Wheelchairs Available

Yes

This station does not offer

Customer Help Points

Penalty Fares

Applicable Operators: Network Rail

Prepurchase Collection

Yes

Smartcards

SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday – 04:45 to 23:59 Tuesday – 04:45 to 23:59 Wednesday – 04:45 to 23:59 Thursday – 04:45 to 23:59 Friday – 04:45 to 23:59 Saturday – 04:45 to 23:59 Sunday – 06:45 to 22:30

Booking Hall

Bus Services

First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com

Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Many bus routes serve bus stops on New Station Street in front of the rail station.

For information about all buses in west Yorkshire visit: www.wymetro.com

Car Park

Station Car Park - 0 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

  • Platform 0 / 1
  • Platform 6 / 8 behind the lift
  • Platform 12 / 15
  • Short stay car park

Cycle Storage Sheltered

No

Cycle Storage Spaces

92 spaces

Cycle Storage Type

Wheel Racks

Rail Replacement Services

Until 24 June 2024, the pick up area for rail replacement services is Neville Street, this is across the road from the Hilton Hotel at Bus stand E.

From 24 June 2024, the location of rail replacement services will be changing to Wellington Street, which is located 60 meters from the City Square exit of the station.

Taxi Rank

Taxi rank located at Aire Street Entrance, next to Wetherspoons.

Left Luggage

Yes

Lost Property

Monday to Sunday – 08:00 to 21:00

Located on the North Concourse near Wellington Street entrance.

Staffing Level

Full time

This station does not offer

Customer Service

Atm Machine

Yes

Baby Change

Yes

First Class Lounge

Monday to Friday – 06:00 to 18:30 Saturday – 06:30 to 18:00 Sunday – 10:00 to 17:30

Location: In the booking hall

Tickets Accepted in London North Eastern Railway First Class Lounge:

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the LNER route
  • Any LNER First Class packages
  • First Advance (routed LNER & connections)
  • LNER First Class Reader Offer (routed LNER & connections)
  • LNER First Class Flat Fare (routed LNER & connections)
  • LNER Rewards First Class Leisure Single (routed LNER & connections)
  • LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  • Inclusive Tour Tickets (eg. Superbreak)
  • Weekend First

Restricted tickets: All First Class tickets valid only on other train operators.

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.

Facilities: Toilets, TV.

Refreshments: Complimentary: tea / coffee / hot chocolate / orange juice / water / biscuits.

Wi-Fi: Yes

Showers: No

Refreshment Facilities

Yes

Toilets

Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse

Waiting Room

Yes

This station does not offer

WiFi

Buy train tickets to any destination in Britain – no booking fee

Departures and arrivals from Leeds

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