Northallerton

Northallerton station
Boroughbridge Road
Northallerton
North Yorkshire
DL7 8AN
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Northallerton at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

Yes

Customer Help Points

Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Impaired Mobility Set Down

Yes

Induction Loop

Yes

National Key Toilets

The accessible toilets are located in the station building, these toilets don't require a radar key.

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 05:30 to 18:30 Saturday – 05:30 to 18:30 Sunday – 09:00 to 18:30

Step Free Access

This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to the subway and both platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Accessible Taxis

Penalty Fares

Applicable Operators: TransPennine Express

Prepurchase Collection

Yes

Smartcards

Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday to Friday – 05:30 to 18:30 Saturday – 05:30 to 18:30 Sunday – 09:00 to 18:30

The ticket office is located by the main car park and not on the station platforms.

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park

Station Car Park - 272 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: £4.80
Weekly ticket: £22.00
Monthly ticket: £68.00
Three Monthly ticket: £182.00
Annual ticket: £545.00

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

2 Tier Stands located outside the ticket office.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

72 spaces

Cycle Storage Type

Stands, Wheel Racks

Rail Replacement Services

Replacement buses depart from bus stops on Boroughbridge Road.

Taxi Rank

The nearest taxi rank is adjacent to the ticket office.

Customer Service

To speak to a member of our team, please call: 0345 600 1671.

Lost Property

No

Staffing Level

Part time

This station does not offer

Left Luggage

Baby Change

Yes

Refreshment Facilities

There is a coffee van available from Monday to Saturday, 0700 until 1300.

Toilets

The toilets are located in the station building.

Waiting Room

Heated waiting rooms are available on both platforms.

WiFi

Find WiFi Hotspots around Northallerton station

This station does not offer

Atm Machine, First Class Lounge

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Departures and arrivals from Northallerton

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